Allied Global Services » team lead

Team Lead – Call Center

LisaM — Thu, 10 Nov 2011 20:58:14 +0000

We are currently seeking an individual to fill the position of Team Lead in a high volume call center. This position will be responsible for handling inbound and outbound calls in a courteous and timely manner while utilizing proper grammer and verbal skills, and providing support to all team members. The successful candidate will provide optimal customer service by effectively resolving customer issues in a timely manner with “First Call Resolution” by utilizing multiple support resources and maintaining a high standard of professionalism and conduct. You will work as a consultative partner to both your team and your customers to ensure excellent service. Qualifications: - Candidate must possess a high school diploma or equivalent, Associates degree in related discipline preferred - At least 2+ years previous experience in high volume call center as a team lead - Experience with an environment that includes interaction with customers over the phone - Ability to type 30 wpm - Basic knowledge of computer and email applications - Ability to multi-task by listening, typing, speaking and navigating multiple interfaces simultaneously - Clear speaking voice and excellent enunciation - Ability to work flexible shifts To apply please send resume and cover letter to: brandons@alliedglobalservices.com

Location: Lenexa, KS

Lead Mold Technician

admin — Wed, 26 May 2010 18:12:13 +0000

Lead Mold Technician

Do you want a company that invests in you starting on day 1? Join a fast paced environment working in the process department. This position offers excellent benefits. This is a great opportunity to lead the Machine Technicians and ensure the blow molding line is operating effectively and efficiently. Responsibilities include:

Provide training on machines
Leading repairs , modifications and changeover of machines
Train machine technicians
Coordinate monthly meetings

Requirements

Minimum of 5 years experience in a Process or Set-up capacity in plastics
Strong leadership traits.
Ability to perform and recognize bottle quality and operating efficiency.
Strong mechanical and technical aptitude.
High school diploma or equivalent required, advanced technical or vocational training preferred.

Location: Memphis, TN

Customer Service Representative

LisaM — Thu, 04 Mar 2010 17:27:39 +0000

Do you want to work for a respected financial services company in the Johnson County area? We are needing motivated customer service representatives to work in a contact center environment. The CSR will be responsible for the following:

Manage inbound and outbound customer calls.
Provide quick and efficient customer inquiry resolution.
Meet and surpass company standards by making at least 250 calls each day.
Manage customer accounts and maintain proper documentation.

Requirements:

Strong written and verbal communication skills.
Ability to work between the hours of 7am and 5pm.
At least one year of experience working in a customer service contact center.
Ability to type at least 30 words per minute.
Strong work ethic and desire to build longevity with our company.

This is a great opportunity for anyone seeking day-time work hours. Your growth potential is unlimited!

Terms: Temp-Hire

Location: Johnson County, KS

Salary: $10.50-$11/hr

All applicants applying for U.S. job openings must be authorized to work in the United States without sponsorship for employment. Please no 3rd party, corp-to-corp vendors.