Browsing all posts in "contact center".
Hiring Agent – Call Center
We are currently seeking an individual to fill the position of Hiring Agent. This position will be responsible for filling a human resource role in our company and will directly hire for high volume projects. The successful candidate must have experience in an office setting, preferably a high volume call center, interviewing and hiring multiple [...]
Team Lead – Call Center
We are currently seeking an individual to fill the position of Team Lead in a high volume call center. This position will be responsible for handling inbound and outbound calls in a courteous and timely manner while utilizing proper grammer and verbal skills, and providing support to all team members. The successful candidate will provide [...]
Customer Service Rep – Call Center
We are currently seeking an individual to fill the position of Customer Service Representative in a high volume call center. This position will be responsible for handling inbound and outbound calls in a courteous and timely manner while utilizing proper grammer and verbal skills. The successful candidate will provide optimal customer service by effectively resolving [...]
Licensed Health Insurance Agent – Customer Service Rep
We are currently seeking a licensed health insurance agent to fill the contract position of Licensed Customer Service Representative in a high volume call center assisting customers with enrollment in health care plans. This position will be responsible for handling inbound and outbound calls for a large national insurance carrier in a courteous and timely [...]
Call Center Manager
We are currently hiring for the position of Call Center Manager in a high volume call center. Minimum Job Requirements: . Associates or Bachelors degree . Minimum 3-5 years comparable experience . Good leadership traits; previous leadership experience is required . Exceptional Customer Service, Training and Organizational skills . Experience as a coach and trainer in [...]
QA Analyst – Call Center
We are currently seeking an individual to fill the contract position of QA Analyst in a high volume call center. This position will be responsible monitoring calls, suggesting improvements, and ensuring FDCPA guidelines are met. Qualifications: - Candidate must possess a high school diploma or equivalent - At least 1+ years previous experience in high volume [...]
Contact Center Manager
The Financial industry might be on the down turn, but not with our company! In fact, we are looking to expand and needing to find fresh talent to lead groups of customer service professionals towards success. As the Contact Center Manager you will be responsible for managing a team of 5-15 contact center agents who are working one-on-one with [...]
Customer Service Rep
Enjoy talking on the phone? Do you have a flexible schedule? This may be the job for you! Requirements: Minimum typing speed of 30 words per minute and familiarity with Microsoft Office systems. Must enjoy working with others. This is a temp to hire opprotunity, so if you are looking for a long-term job please apply now. Email your [...]
Customer Service Representative
Do you want to work for a respected financial services company in the Johnson County area? We are needing motivated customer service representatives to work in a contact center environment. The CSR will be responsible for the following: Manage inbound and outbound customer calls. Provide quick and efficient customer inquiry resolution. Meet and surpass company standards by making at least 250 calls each day. Manage customer [...]
Collections Agent
Looking for benefits? Put your phones skills to good use! Are you understanding and persuasive? Do you know how to relate to others? A Collections Agent is needed for Johnson County company to: Make outbound calls on overdue loan payments Assist customers with payment plan options Help customers understand debts Required Skills: Must have one year of collections experience Ability to [...]