Call Center Solutions
Allied Global Services Call Center Solutions Division provides comprehensive call center programs that work in your unique operating environment. We specialize in a wide range of industries and our programs are designed to bring improved performance in all significant areas, including customer service and client satisfaction. Whether you are a startup, expansion, or need consulting assistance for your call center, we can provide the necessary support to deploy your new investment.
- 20 years of proven experience placing top call center talent in a variety of call center settings.
- Volume management flexibility… having the right people when you need them.
- State of the art assessment processes designed to reduce turnover rates and client costs.
- Employee satisfaction.
- “At Home” services that can utilize labor markets outside the reach of “in-house” call centers.
- Advanced technology used to service the client at no additional cost.
We Have Call Center Solutions for all of the Following:
Inbound/Outbound Call Programs
- “At Home” Program
- Staffing Augmentation (Personnel, Supervisors, and Management)
- Training & Development of Staff
- Customer Service & Call Center Consulting
- Call Center Reporting of Industry Forecasts and Projections
- Contract Allied is the Employer of Record. Whether the project lasts a few hours or several months is up to the client.
- Contract to Hire “Try before you buy.” The client has the opportunity to see our experts in action. Base your hiring decision on how the candidate performs in your environment.
- Direct Hire We do all of the recruiting to bring qualified and experienced professionals to your doorstep.