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	<title>Allied Global Services &#187; Healthcare</title>
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		<title>QA Analyst &#8211; Call Center</title>
		<link>http://www.alliedglobalservices.com/2010/07/28/qa-analyst-call-center/</link>
		<comments>http://www.alliedglobalservices.com/2010/07/28/qa-analyst-call-center/#comments</comments>
		<pubDate>Wed, 28 Jul 2010 15:55:14 +0000</pubDate>
		<dc:creator>LisaM</dc:creator>
				<category><![CDATA[Call Center Solutions]]></category>
		<category><![CDATA[Healthcare]]></category>
		<category><![CDATA[Jobs]]></category>
		<category><![CDATA[call center]]></category>
		<category><![CDATA[contact center]]></category>
		<category><![CDATA[Customer service]]></category>
		<category><![CDATA[Lenexa.]]></category>

		<guid isPermaLink="false">http://www.alliedglobalservices.com/?p=1402</guid>
		<description><![CDATA[We are currently seeking an individual to fill the contract position of QA Analyst in a high volume call center. This position will be responsible monitoring calls, suggesting improvements, and ensuring FDCPA guidelines are met.

Qualifications: 
- Candidate must possess a high school diploma or equivalent 
- At least 1+ years previous experience in high volume [...]]]></description>
			<content:encoded><![CDATA[<p>We are currently seeking an individual to fill the contract position of QA Analyst in a high volume call center. This position will be responsible monitoring calls, suggesting improvements, and ensuring FDCPA guidelines are met.</p>

<p>Qualifications: <br />
- Candidate must possess a high school diploma or equivalent <br />
- At least 1+ years previous experience in high volume call center in a QA Analyst role <br />
- Understanding of medical or health insurance a plus <br />
- Experience with an environment that includes interaction with customers in a call center environment <br />
- Ability to type 30 wpm <br />
- Basic knowledge of computer and email applications <br />
- Ability to multi-task by listening, typing, speaking and navigating multiple interfaces simultaneously <br />
- Clear speaking voice and excellent enunciation <br />
- Ability to work flexible shifts</p>

<p>To apply send cover letter and resume to: <a href="mailto:brandons@alliedglobalservices.com">brandons@alliedglobalservices.com</a></p>

<p>Please include resume and cover letter when applying.</p>

<p>Location: Lenexa, KS</p>

<p>Compensation: $11/hour</p>]]></content:encoded>
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