1.       Provides daily supervision of shift employees. Use techniques that reflect good leadership skills, encourage employees to be customer service focused, demonstrating good public relations for internal and external customers.

2.       Demonstrates the ability to complete multiple tasks in a fast paced, high-energy environment.

3.       Excellent typing, grammar and spelling skills.

4.       With the aid of the all software programs, Teledirectory, Communicator and ONCALL, provides rapid and professional response to all internal and external callers calling into to the medical center’s main phone number, Internal code line, external transfer center code line and priority paging lines.

5.       Responsible for call monitoring each shift staff member weekly. Provide call-monitoring feedback to Switchboard Technology Supervisor. Work with supervisor and staff member to ensure call monitoring scores meet minimum guidelines.

6.       Attend mandatory weekly meetings with the Switchboard Technology Supervisor.

7.       Attend monthly mandatory shift supervisor meetings with Supervisor and Manager.

8.       Oversee all medical related code tests on all software systems, ensuring paging hardware and software systems are functioning. Must be able to use all software systems, Teledirectory, Communicator and back-up paging systems.

9.       Provide initial, on-going and cross-training of employee. Assess employee level of knowledge,

10.    Ensure that employee has a thorough understanding of job expectations. Report any issues to Switchboard Technology Supervisor.

11.    Locates appropriate physicians/services for callers and facilitates the connection of the two.

12.    Pages physicians as needed.

13.  Operates overhead paging system.

Requirements:

- High School Diploma

- Two years experience in a superisory role in a switchboard, call center, or dispatch environment

- Ability to interact with a diverse population, while using sensitivity and tact

- Ability to remain calm in stressful situations

Pay: $14/hr

Hours: 2nd shift

If you are intersted in this position please email your resume to LisaM@alliedglobalservices.com immediately. You will be hearing from a recruiter shortly!

 Requirements:

 - Agents must currently possess a license in any of the 50 U.S. states

- Must be comfortable speaking with and advising customers over the phone

- Contact center experience a plus!

- Excellent verbal communication skills a must

- Ability to work a flexible schedule Monday through Friday

This is a temporary employment opportunity, with the potential to go long-term for the right candidate. We are seeking money-motivated individuals who would be comfortable working on a temporary basis. If you are a licensed health insurance agent, but have yet to use that license, now is the time! Do not miss out on this opportunity!

 To apply, please email your resume to LisaM@alliedglobalservices.com we will be calling you shortly!

Minimum Skills:
1-2 years experience in an inbound call center or customer care environment
Customer service experience, particularly in the medical/dental field
Medical/Dental industry experience
Experience controlling  a support conversation
Up sell/cross sell experience preferred

If interested in this position and feel that you are qualified please email your resume to brandons@alliedglobalservices.com

- Comfortable making cold sales calls
- College degree preferred
- Minimum 1 year of business to business sales experience
- Customer Service oriented

HOURS: 8:00a – 5:00p Monday through Friday
PAY: $11/hr

LOCATION: Johnson County, KS

Allied has a long-term opportunity available for an experienced Administrative Assistant. The ideal candidate will have a working knowledge of MS Visio and Project. One of the main objectives of this position is to teach others in the department how to navigate this software.

HOURS: 8a-5p
PAY: $14/hr
TERMS: LONG-TERM TEMP
LOCATIONS: JOHNSON COUNTY, KS

With over 40 years of experience working in the “People” business, Allied knows what it takes to be a successful recruiter. The ideal candidate will possess the following qualifications and/or experiences:

• PRIOR RECRUITING EXPERIENCE
• GOOD PEOPLE SKILLS
• CORPORATE LEVEL A PLUS!
• KNOWLEDGE OF MICROSOFT OPERATING SYSTEMS
• EXPERIENCE INTERVIEWING AND ASSESSING CANDIDATES

As a contractor for Allied, you will work on assignment for 6 months. You will be working with a variety of candidates and filling various levels of positions. If you feel you would be a viable candidate for this position, please e-mail your resume to LisaM@alliedglobalservices.com

TERMS: 6 MONTH CONTRACT
HOURS: 8am-5pm
PAY: $15-16/HR

Requirements:

• Ability to work an 8 hour shift between 6pm-6am.
• Flexibility with work schedule.
• Ideally, able to type at least 65 words per minute and/or 8,000 key strokes per hour. Willing to provide some training.
• Comfortable working in a warehouse environment.

This is a great way to earn extra income. If you’re a night owl, please apply! Send your resume to LisaM@alliedglobalservices.com

Terms: 1 month contract

Location: Lenexa, KS

Salary: $9/hr

Main Duties:

• Processing accounts receivable.
• Following up on outstanding invoices.
• Research and resolve any billing discrepencies.
• Assist with any walk in traffic at front desk.

Requirements:

• Able to work Monday through Friday from 8am-5pm
• Familiarity with DOS computer operating system.
• Desire to begin a long-term career.
• Able to type 65 wpm.
• Familiar with Microsoft Office products (Word, Excel, Power Point, Outlook, etc.)

We would love the opportunity to speak with you more about what this position has to offer! Please apply on our website.  

Location: Kansas City

 Salary: $10-12/hr DOE

Terms: Temp-Hire  

All applicants applying for U.S. job openings must be authorized to work in the United States without sponsorship for employment.  Please no 3rd party, corp-to-corp vendors.

Requirements:

• Prior experience working as an administrative assistant, office manager, office support speicalist, or receptionist.
• Ability to type 50+ words per minute.
• Ability to multi-task.
• Knowledge of Microsoft Office applications.
• Ability to learn and navigate various software packages.
• Self-starter. Can take direction as well as work independently.
• Experience answering a multi-line phone system.
• Ability to work full time (40hrs/week).

Terms: Temp-Hire, Contract Only

Location: Johnson County, KS

Salary: $10-12/hr

• File & pull medical records for clinics, doctors, and nurses.
• Answer phones.
• Sort documents.

Requirements:

• Filing experience.
• Medical records experience.
• Ability to stand for an 8 hour shift.
• Knowledge of HIPPA a plus!

This temp to hire opportunity is a great way to get your foot in the door with a renowed health care organization. You’ll be surprised where this position will take you! This position requires a criminal background check and drug screen.

Terms: 6 weeks

Location: Kansas City, MO

Pay: $12/hr