Licensed Health Insurance Agent – Customer Service Rep
We are currently seeking a licensed health insurance agent to fill the contract position of Licensed Customer Service Representative in a high volume call center assisting customers with enrollment in health care plans. This position will be responsible for handling inbound and outbound calls for a large national insurance carrier in a courteous and timely manner while utilizing proper grammer and verbal skills. The successful candidate will provide optimal customer service by effectively resolving customer issues in a timely manner with “First Call Resolution” by utilizing multiple support resources and maintaining a high standard of professionalism and conduct.
Qualifications:
- Candidate must possess a high school diploma or equivalent
- Candidate must hold a current health insurance license
- At least 1+ years previous experience in high volume call center
- Experience with an environment that includes interaction with customers in a call center environment
- Ability to type 30 wpm
- Basic knowledge of computer and email applications
- Ability to multi-task by listening, typing, speaking and navigating multiple interfaces simultaneously
- Clear speaking voice and excellent enunciation
- Ability to work flexible shifts
To apply please send cover letter and resume to: brandons@alliedglobalservices.com
- Location: Lenexa, KS